Provider Specialist

Reports to: Program Manager 

Status: Regular, 40 hours per week

Hiring Range: $17.00-$20.00
Location: Burien Office

Closing Date: Open until filled 

RESPONSIBILITIES: This position is to provide support for a caseload of family home childcare providers (FCCP) based in low-income communities of color in King County with an emphasis on families of African descent who are part of the immigrant and refugee community. Specific responsibilities of the Provider Specialist include, but may not be limited to:

·       Provide individual or group Technical Assistance to existing and potential FCCP’s such as: Electronic Attendance, troubleshoot MERIT issues, general paperwork, technology support, navigating new or existing regulations that are critical for Washington licensing requirements in a culturally, linguistically relevant, welcoming way. Provide assistant to FCCP walk-ins in a timely manner 

·       Schedule and coordinate with Annual Starts Hours training

·       Utilize formal and informal data in partnership with providers to establish and monitor licensing goals

·       Help FCCP’s to build and strengthen skills in early learning best practices, use of technology, navigating the state online systems

·       Provide anti-racist, culturally relevant and inclusive assistance in-person to licensed childcare facilities throughout King County as well as by phone, email, and in-person

·       Utilize assessment data to identify program strengths and areas for improvement

·       Demonstrate an understanding and commitment to agency vision, mission, and racial-equity efforts

·       Be flexible to work on evenings and weekends

·       Send communication to providers via online, phone, and/or text

·       Submit complete and accurate documentation in a regular and timely manner

·       Participate in regular program and agency meetings, and in training and other professional development activities related to your role

·       Stay up to date on changing regulations and policies in the State’s early learning/childcare systems

·       Help FCCP’s with creating provider manuals, ongoing professional development strategies, and continuing educational plans

·       Complete weekly or bi-weekly check-ins with supervisor as needed

·       Work collaboratively with VOT Training Coordinator to ensure all providers are receiving the necessary support to thrive as an FCCP

·       Participate in VOT Community Advisory Board meetings

·       Other duties assigned

POSITION REQUIREMENTS:  

Minimum requirements include at least 2 years’ relevant experience. An AA or above preferred. Additional expectations include:

·       Bilingual applicants (Somali-English) strongly preferred; other bilingual/multilingual applicants with knowledge of Oromo, Amharic, Arabic encouraged

·       Excellent external and internal customer service skills

·       Excellent office administration skills, including the ability to organize and meet deadlines

·       Strong knowledge of computer software, especially Microsoft Office (Word, Excel, Access, PowerPoint)

·       Proven ability to accurately enter data into computer software.

·       Ability to work independently

·       Excellent written and verbal communication skills

·       Strong problem-solving skills and flexibility

·       Ability to juggle multiple tasks for multiple people

·       Proven ability to work in a team environment

·       Demonstrated commitment to diversity, cultural relevancy, and inclusion is required

·       Ability to lift 30lbs

·       Must pass Department of Early Learning’s Portable Background Check (PBC).

Hiring Process: To apply, please email your resume, cover letter and three references to sloeffler@tomorrowvoices.org or call 206-466-1229. Incomplete applications will not be accepted.